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Investor Grievance
Redressal Policy

Investor Grievance Redressal Policy  |  Vinay Kumar Singh (29657)  |  Last Updated: August 2026

Grievance Redressal Officer (GRO)

Full Name Vinay Kumar Singh
Designation Proprietor & Grievance Redressal Officer
Address Concorde Premises #210, 2nd Floor, Plot No:66A, Next to Belapur MSEB Sector-11 CBD-Belapur, Navi Mumbai-400614
Email valuevinay@gmail.com
Phone 98205 97879
Working Hours Monday to Saturday  |  10:00 AM - 6:00 PM
Acknowledgement Within 3 working days
Resolution Within 15 working days at Level 1

5-Level Escalation Matrix

Level Escalate To Contact Details Timeline
Level 1 Vinay Kumar Singh Vinay Kumar Singh  |  valuevinay@gmail.com
| 98205 97879
15 working days
Level 2 Concerned AMC Contact AMC Investor Relations / Customer Care 15 working days
Level 3 AMFI Helpline (IGRC) igrc@amfiindia.com  |  1800-270-7000 (Toll Free) 30 days
Level 4 SEBI SCORES scores.sebi.gov.in  |  1800-266-7575 Per SEBI
Level 5 SMART ODR smartodr.in - online conciliation and arbitration Per ODR
Last Updated: August 2026